Job posting - by Brent

At work we are about to hire another engineer to provide mysql/linux medical claim support. The position has finally been approved and a co-worker of mine put it on craigslist. He sent me a link and I decided to browse around at the other jobs available and found this one:

Novell Technical Support w/ Certifications (Denver,Colorado)

JOB REQUIREMENTS:
We are currently recruiting Novell Certified Support Technicians (Engineers) for a 6 month contract-to-hire position. Candidates must be Novell Certified.
This position entails heavy phone experience, you would potentially be making 200 - 400 calls per month, and the calls typically last 2 - 4 hours.
The company is a fantastic organization located in Englewood, CO. Relocation is not provided.


At first glance this seems like a regular job. I then decided to do the math:
200 calls X 2 hours = 400 hours
400 / 24 = 16.6667 days
On a good month at this job you will only be on the phone for the equivelent of 16.66667 days. If this were done in 8 hour shifts you are looking at working 50 8 hour shifts a month, and mind you...this is on a good month.

If you happen to work a bad month:
400 calls X 4 hours = 1600 hours
1600 / 24 = 66.6667 days
On a busy month you will be on the phone for close to 67 days, or 200 8 hour shifts for the month.

All I have to say is I hope they pay extra for OT.